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Frequently Asked Questions

What is TrendSwap?

TrendSwap is your go-to online store for trendy and affordable clothing and accessories for men, women, and kids. We offer a wide variety of stylish options for all occasions.

How can I contact customer support?

You can reach us via email at support@trendswap.com or through our contact form feature available on the website during business hours.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options.

Can I modify or cancel my order?

Orders can be modified or canceled within 24 hours of placing them. Please contact our customer support team as soon as possible.

Do you offer international shipping?

Yes, TrendSwap ships worldwide. Shipping rates and delivery times vary depending on your location.

How long will it take to receive my order?

Orders within the UK typically arrive within 5-7 business days. International orders may take 7-14 business days, depending on the destination.

What is your return policy?

We accept returns within 30 days of delivery for unused, unworn items with original tags. Visit our Returns & Refunds page for detailed instructions.

How long does it take to process my refund?

Refunds are processed within 7-10 business days after receiving your returned items. You can get the refund back in the original payment method.